Privacy Policy

Last updated: October 09, 2026

At Aphiliac, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information when you visit or use aphiliac.com.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information that you provide directly to us when you use our website, place an order, create an account, contact us, or otherwise interact with Aphiliac.

This information may include:

Full name
Email address
Phone number
Billing and shipping address
City, state, and postal code
Order and purchase information
Account information, if you create an account
Information you provide when contacting customer support
Any other information you voluntarily provide to us

Automatically Collected Information

When you visit our website, certain information may be collected automatically. This may include:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of your visit
Time spent on pages
Referring website or source
Other technical and diagnostic information

This information may be used to understand how visitors use our website, improve website performance, maintain security, and improve your overall experience.

2. COOKIES AND TRACKING TECHNOLOGIES

Aphiliac may use cookies and similar technologies to improve website functionality, remember preferences, analyze website usage, and maintain website security.

Cookies are small files stored on your device when you visit a website.

We may use different types of cookies, including:

Essential Cookies

These cookies are necessary for the website to function properly. They may be used for features such as shopping cart functionality, checkout, account functionality, security, and other essential website operations.

Functionality Cookies

These cookies allow the website to remember certain choices and preferences to provide a more convenient experience.

Analytics and Performance Cookies

Where applicable, these technologies may help us understand how visitors use our website and identify areas where we can improve our website, products, and services.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

3. HOW WE USE YOUR INFORMATION

Aphiliac may use the information we collect for purposes including:

Processing and fulfilling your orders
Processing payments through applicable payment providers
Providing shipping and delivery services
Sending order confirmations and shipping updates
Providing customer support
Managing customer accounts
Responding to enquiries and requests
Improving our website, products, and services
Maintaining website security and preventing fraud or misuse
Understanding website usage and improving user experience
Sending promotional or marketing communications where permitted and applicable
Complying with applicable legal obligations
Resolving disputes and enforcing our policies

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our website and provide our services.

These parties may include:

Service Providers

We may share relevant information with third-party service providers that assist us with services such as:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting and maintenance
Website analytics
Customer support
Fraud prevention
Other services necessary to operate our business

These service providers may only access the information necessary to perform the services they provide to us.

Legal Requirements

We may disclose your information when required to do so by applicable law, regulation, legal process, court order, or governmental authority.

We may also disclose information when reasonably necessary to protect the rights, property, safety, or security of Aphiliac, our customers, or others, or to investigate fraud, abuse, or other unlawful activity.

Business Transfers

If Aphiliac is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

5. PAYMENT INFORMATION

Payments made through our website may be processed by third-party payment providers.

Aphiliac does not intend to store complete payment card details on its own servers. Payment information may be collected and processed directly by the applicable payment provider according to its own privacy policy and security practices.

Please review the privacy policy of the payment provider used for your transaction for more information about how your payment information is handled.

6. ORDER AND SHIPPING INFORMATION

When you place an order with Aphiliac, we collect information necessary to process and deliver your order.

This may include your name, phone number, email address, billing address, shipping address, order details, and other information necessary to fulfill your purchase.

This information may be shared with relevant payment, fulfillment, and shipping providers when necessary to complete your order.

7. MARKETING COMMUNICATIONS

Where permitted, we may use your contact information to send you information about Aphiliac, including new products, launches, promotions, offers, or other updates.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Please note that you may still receive essential communications relating to your orders, account, or transactions even if you opt out of promotional communications.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

The amount of time we retain information may vary depending on the type of information and the reason it was collected.

9. DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

While we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is used
Withdraw consent where processing is based on consent
Opt out of certain marketing communications

To make a privacy-related request, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

Please note that some information may need to be retained where required by law or where we have a legitimate reason to do so.

11. CHILDREN’S PRIVACY

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.